Frequently Asked Questions

Xclusive Chauffeuring offers an excellent driver administration for practically any need you may have. On the off chance that you are uncertain about anything, connect with our benevolent group to examine or check our FAQs beneath.

 

It is safe to say that you are an authorized private contract vehicle administrator?

Yes, Xclusive Chauffeuring Limited are fully licensed by TFL Transport for London as a London Private Hire Operator, all our drivers are also fully licensed as pco drivers. Our Operator Licence can be seen on our contact page.

What areas do you cover?

We spread the entire of London and encompassing regions and can take you anyplace in the UK and past.

I’m after an assistance not recorded on your site, would you be able to in any case help?

Yes. We are very flexible on the services we offer, so if you can’t see what you’re after on the website just get in touch and we’ll try to accommodate you.

In the event that my flight is deferred, will I be charged extra?

No, We work on the basis of a flight’s scheduled arrival time, and monitor all our customers’ flights. So we’ll know if there is a delay and will not charge you extra.

What about waiting charges?

We only impose waiting charges if the wait is longer than the journey itself, such as at a wedding. The first 30 minutes are free, after which there is a £5 charge plus parking fees.

Do I need to pay in advance?

There is no need to pay in advance, for your convenience you can pay the driver cash at the end of the journey.

Can I book less than 24 hours?

If you’d like to book with less than 24 hours notice please call us on; International: 0044 208 571 5064 or 0044 208 574 1212 UK: 0208 571 5064 or 0208 574 1212

Are there any additional charges for multiple pick-ups/drop-off?

Our charges are from your beginning point to your goal as it were. In the event that you need to remember different stops for the adventure, or veer off from the concurred voyage, at that point you will be charged extra.

Do you carry passengers under the influence alcohol or drugs?

Xclusive Chauffeuring Limited and its drivers reserve the option to decline to convey any traveler thought to be affected by liquor or drugs and whose conduct represents a risk to the escort, vehicle or some other travelers.   

What cars are in your fleet?

Our main fleet of cars include Mercedes Benz E-Class, S-Class and the eight-seat Viano but are not limited to the vehicles advertised on the website. We also have a range of Audi cars ranging from the Q7 to A8 and a wide range of super-cars ideal for any special occasion.

Super-cars i.e Rolls Royce must be arranged in advance and to guarantee a Mercedes, viano at least 24 hours notice is required.

 Is it easy to book?

Yes it is; booking shouldn’t take more than a few minutes using the form on the website. If you are more comfortable booking over the phone, give us a call on +44 (0)20 8571 5064 or +44 (0)20 8574 1212

Do I need to have a PayPal account?

No, you don’t need to have an account with PayPal or sign up with them.

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